We highly value your privacy. Our main objective is to guarantee the confidentiality and security of the personal data you share with us, ensuring that such information is protected in accordance with applicable privacy laws. This policy outlines our privacy and security practices and may be complemented by specific policies, procedures, and protocols.
Why do we gather personal information?
We may collect personal data for the following reasons:
To furnish you with the requested information, products, and/or services, and to engage in communication with you concerning your acquisitions.
To manage, strategize, and cultivate our relationship with you, along with maintaining communication.
To gain deeper insights into how we can enhance our products and services (including conducting surveys, either directly or through designated representatives), manage our business operations, and for various internal business purposes. We may reach out to your organization and its members to complete surveys.
To provide you with updates on current and future products and services, or other developments pertaining to us, our subsidiaries, or affiliates (in adherence to Canada’s Anti-Spam Legislation).
To adhere to applicable legal and regulatory requirements or safeguard our legal rights and property (collectively referred to as the “Authorized Purposes”).
We may collect personal information for other purposes when we have a legal obligation or entitlement to do so, or when we genuinely believe it is essential to protect our property or rights.
We do not collect personal data for any other purposes unless we have obtained consent from the individual associated with it.
How We Acquire Your Information:
Data Collection Directly from You
The majority of the personal information we handle regarding you is obtained directly from you. This occurs, for instance:
When you reach out to us (via email, phone, mail, or in person).
When you request a sample or quote.
When you subscribe to our newsletter.
When you register to participate in an event related to a specific area of interest.
When you assume the role of a designated contact and/or an authorized user on one of our platforms.
When you express interest in our products and services (e.g., during an event) to one of our staff or representatives.
When you participate in a survey.
Please take note that we may record conversations with our Sales, Account Management, and Customer Service teams.
Automated Data Collection upon Contact or Website Visit
We automatically gather information about you in the following ways:
Our websites automatically log web server details.
We utilize cookies to collect data. Cookies are small pieces of data sent to your computer or any similar internet-connected device, such as a smartphone, tablet, or other mobile device, when you access a website. These cookies store and sometimes track information about your website usage. Further details can be found in the Cookies section below.
What Types of Personal Information Are Collected?
Definition of Personal Information
Personal information refers to data that can be used to identify you personally. However, it does not encompass your name, job position or title, or business contact details when used within your role as an employee of an organization. It also excludes specific publicly available information, such as data listed in a public telephone directory. The personal information we gather from you may encompass details like your name, email address, postal address, phone number, and any other information you willingly provide (for instance, information you voluntarily submit through our website). Typically, we collect personal information from you with your awareness and consent. On occasion, we may obtain personal information from third-party sources, but only with your knowledge and consent or as otherwise permitted by law.
How Your Personal Information Is Utilized or Disclosed
We exclusively use or disclose personal information as reasonably necessary to facilitate the Authorized Purposes outlined above, or as permitted by relevant legislation.
You have the right to opt out of receiving future communications at any time. If you wish to request that no further emails be sent to you, you may unsubscribe at any time by following the appropriate link on the website or by sending an email to email@example.com.
In certain instances, we may share personal information with third-party service providers who perform tasks on our behalf. These may include vendors offering information technology services or providing analytical or evaluation services.
We do not sell, lease, or trade your personal information, and we will not distribute your personal information to anyone (except as may be legally required).
Consent – Is It Optional?
Individuals have the option to deny or withdraw their consent for us to collect, use, and disclose their personal information at any time, with reasonable notice, subject to any legal or contractual obligations. However, if consent is denied or withdrawn, we may not be able to provide certain products or services.
Retention of Your Personal Information
Ensuring the safeguarding of personal information is of utmost importance to us, and we are ready to take appropriate and timely actions in the event of any incidents involving personal information in line with applicable privacy laws.
We retain personal information only for the duration required to fulfill the purposes for which it was collected or for legal or business reasons. Once your personal information is no longer necessary, we will either destroy it or anonymize it (alter the information so that it cannot be linked back to or associated with a specific individual).
Storage and Processing
We will keep your personal information within our internal servers and/or with our service providers.
Our service providers may store and/or process personal information outside of Canada, which could include locations like the United States of America or the European Union. When your information is stored or processed outside of Canada, it might be subject to the laws of those other jurisdictions, and legal authorities in those regions could access it. For more details regarding our policies related to foreign data processing arrangements, please get in touch with our Privacy Officer (contact information provided below).
Cookies and IP Addresses
Visitors to our website should be aware that anonymous technical data may be gathered during their visit to our website. This data could include the visitor’s IP address, browser type, operating system, domain name, access times, and referring website addresses. We utilize this information to help identify individuals, collect broad demographic information about website users, diagnose issues with our systems, and manage the website. Depending on the user’s browser settings, the website also employs cookies to deliver content based on individual preferences and to store passwords, eliminating the need for users to re-enter them during subsequent website use.
We will not attempt to link or associate such anonymous technical data with any personally identifiable information unless we have your consent, detect or reasonably suspect any unlawful use of our services or a security breach (or our service providers do), or have a legal obligation or right to do so.
Our collaboration with the mentioned analytics service providers enables us to employ tracking technologies and remarketing services on the site, including the use of first-party cookies, to analyze and track user interactions with the site, assess the popularity of specific content, and gain deeper insights into online activities. By accessing the site, you consent to these vendors collecting and using your information. We encourage you to review their privacy policies and reach out to them directly with any inquiries. We do not transfer personal information to these vendors.
Please note that acquiring a new computer, installing a new browser, upgrading an existing browser, or clearing or altering your browser’s cookie files could also result in the removal of certain opt-out cookies, plug-ins, or settings.
Today, our website may include links to other third-party websites that might collect personal information. It’s important to note that this policy doesn’t cover the privacy practices of these third parties. We cannot and do not take responsibility for the policies, practices, and actions of these third parties.
Accessing Your Information
We greatly appreciate your assistance in ensuring your personal information is current and accurate. You have the right to access, verify, modify, and/or correct the personal information we have collected from you. We encourage you to get in touch with our Privacy Officer at firstname.lastname@example.org to verify, correct, or update your personal information.
If you have any concerns about how we collect, use, or disclose your personal information, please reach out to our Privacy Officer at email@example.com. We will promptly investigate your concern and notify you of the results and any necessary actions within 30 days.
This policy, in its current form and as amended in the future, has been adopted by Westman Group Inc. and its subsidiaries or affiliates as of August 25, 2023. We reserve the right to modify this policy at any time.